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Show & Tell
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Be inspired by thought leaders, innovators, and forward-thinking individuals.
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Uncover fresh solutions, develop new skills, and ignite your creativity with innovative ideas.
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A relaxed atmosphere where inspiring people come together.
Elise Stedenburg
Solution Engineer @ Atlassian
Kitty de Ruijter
Solution Engineer @ Atlassian
Atlassian Intelligence: AI in the Atlassian ecosystem
Introducing Atlassian Intelligence, the new AI-based virtual teammate that's set to enhance your work process. This AI-driven assistant understands your needs, communicates effectively, and takes appropriate actions, freeing up your time to focus on complex tasks. It can summarize content, generate new content, and even adjust the tone of a response to suit the situation. It is powered by machine learning models and large language models, and is tailored to your company's unique data. Atlassian Intelligence also helps in navigating your company, explaining unfamiliar terms, and answering queries, making it an indispensable part of your team.
Elise Stedenburg
Solution Engineer @ Atlassian
Kitty de Ruijter
Solution Engineer @ Atlassian
Atlassian Intelligence: AI in the Atlassian ecosystem
Introducing Atlassian Intelligence, the new AI-based virtual teammate that's set to enhance your work process. This AI-driven assistant understands your needs, communicates effectively, and takes appropriate actions, freeing up your time to focus on complex tasks. It can summarize content, generate new content, and even adjust the tone of a response to suit the situation. It is powered by machine learning models and large language models, and is tailored to your company's unique data. Atlassian Intelligence also helps in navigating your company, explaining unfamiliar terms, and answering queries, making it an indispensable part of your team.
Stijn Vandereyken
Lead Data Team @ ACA Group
Valorize your Jira data with more ease and more flexibility
Jira holds a treasure of valuable data. But how can you successfully excavate it?
With ACA JirAlytics you can easily enrich your Jira data with additional enterprise and transform it into comprehensive reports and powerful insights. It’s the ultimate shortcut to agile workflow analytics that really makes a difference.
Stijn Vandereyken
Lead Data Team @ ACA Group
Valorize your Jira data with more ease and more flexibility
Jira holds a treasure of valuable data. But how can you successfully excavate it?
With ACA JirAlytics you can easily enrich your Jira data with additional enterprise and transform it into comprehensive reports and powerful insights. It’s the ultimate shortcut to agile workflow analytics that really makes a difference.
Kelly Verschatse
Compensation & Benefits Expert @ MLOZ
Steven Schouppe
Project Manager @ MLOZ
Are you being served?
Over the past few years, Onafhankelijke Ziekenfondsen/Mutualités Libres implemented their ASK portal with Jira Service Management to follow up external and internal queries. In this case, we zoom in the Compensation & Benefits team. They too used to know the practice of ad hoc handling of questions about compensation, leave, meal vouchers and so much more, via countless emails and phone calls. With the advent of the ASK portal, they evolved to a much more efficient and qualitative approach. The information portal created in Confluence and linked to Jira Service Management, makes knowledge management, information management, issue management, and quality management click into one.
Kelly Verschatse
Compensation & Benefits Expert @ MLOZ
Steven Schouppe
Project Manager @ MLOZ
Are you being served?
Over the past few years, Onafhankelijke Ziekenfondsen/Mutualités Libres implemented their ASK portal with Jira Service Management to follow up external and internal queries. In this case, we zoom in the Compensation & Benefits team. They too used to know the practice of ad hoc handling of questions about compensation, leave, meal vouchers and so much more, via countless emails and phone calls. With the advent of the ASK portal, they evolved to a much more efficient and qualitative approach. The information portal created in Confluence and linked to Jira Service Management, makes knowledge management, information management, issue management, and quality management click into one.
Nele Decancq
Business Reporting Consultant @ Blue Corner
Walter Buggenhout
Atlassian Expert @ ACA Group
Our ITSM journey: climbing the hill towards legendary customer service
As a pioneer of electric charging, Blue Corner is a fast growing company in a competitive and very innovative industry. Growing fast comes with inevitable challenges and growing pains, also for the customer service team. We are happy to share how we used ITSM practices, a growth mindset and a lot of data to turn these challenges into opportunity. While 12 months ago the team was struggling to simply keep up with the stream of incoming calls, mails and other requests, we now have a clear understanding of what customers are asking, We know how to route requests to the right people and managed to gain control over the backlog. In short, we managed to lay out the foundations to continue our climb towards legendary customer service. We are happy to share pictures and the story of that journey.
Nele Decancq
Business Reporting Consultant @ Blue Corner
Walter Buggenhout
Atlassian Expert @ ACA Group
Our ITSM journey: climbing the hill towards legendary customer service
As a pioneer of electric charging, Blue Corner is a fast growing company in a competitive and very innovative industry. Growing fast comes with inevitable challenges and growing pains, also for the customer service team. We are happy to share how we used ITSM practices, a growth mindset and a lot of data to turn these challenges into opportunity. While 12 months ago the team was struggling to simply keep up with the stream of incoming calls, mails and other requests, we now have a clear understanding of what customers are asking, We know how to route requests to the right people and managed to gain control over the backlog. In short, we managed to lay out the foundations to continue our climb towards legendary customer service. We are happy to share pictures and the story of that journey.
Kurt Schoonbaert
Staff member Childcare Support Centre @ VVSG
Confluence - Why less is more
When we introduce software in order to use it to improve teamwork, it sometimes happens that we invest a great deal of hope and money in developing hard, ingrained structures with which to enforce specific user behavior. But that doesn't have to be a necessity. In this case we take a look at how the Growing Up and Development team of the Association of Flemish Cities and Municipalities (VVSG) has positioned Confluence in their operations. A simplicity of agreements - which are then applied - make this team "one of the best working teams in the organization, thanks in part to Confluence" (dixit the team leader). The total freedom offered by Confluence was used here to design team processes into it that "work" even after they were implemented 6 years ago. One of those processes is "blogging" - yes, this team blogs, and that has a big impact. With one of the team members Kurt, we briefly explore the impact of simple collaborative processes, combined with Confluence - why less is more.
Kurt Schoonbaert
Staff member Childcare Support Centre @ VVSG
Confluence - Why less is more
When we introduce software in order to use it to improve teamwork, it sometimes happens that we invest a great deal of hope and money in developing hard, ingrained structures with which to enforce specific user behavior. But that doesn't have to be a necessity. In this case we take a look at how the Growing Up and Development team of the Association of Flemish Cities and Municipalities (VVSG) has positioned Confluence in their operations. A simplicity of agreements - which are then applied - make this team "one of the best working teams in the organization, thanks in part to Confluence" (dixit the team leader). The total freedom offered by Confluence was used here to design team processes into it that "work" even after they were implemented 6 years ago. One of those processes is "blogging" - yes, this team blogs, and that has a big impact. With one of the team members Kurt, we briefly explore the impact of simple collaborative processes, combined with Confluence - why less is more.
Julia Atlygina
Sr. Product Manager of Structure @ Tempo
Effectively scale capacity management within your organization
As your business scales, navigating complex projects and teams strains finite resources. Smart project and team planning becomes more crucial than ever before.
Supercharge your Agile scalability and elevate your success with savvy project and team planning using Atlassian JIRA and Structure by Tempo.
Join us for real-life success stories across PMO, SAFe, High-Level, and Sprint Reviews, and learn how Tempo resolves these challenges.
Julia Atlygina
Sr. Product Manager of Structure @ Tempo
Effectively scale capacity management within your organization
As your business scales, navigating complex projects and teams strains finite resources. Smart project and team planning becomes more crucial than ever before.
Supercharge your Agile scalability and elevate your success with savvy project and team planning using Atlassian JIRA and Structure by Tempo.
Join us for real-life success stories across PMO, SAFe, High-Level, and Sprint Reviews, and learn how Tempo resolves these challenges.
Kate Pawlak
Chief Product Officer & co-founder @ Appsvio
Chris Skoropada
CEO & co-founder @ Appsvio
How to create outstanding customer support experience
Outstanding customer support experience is challenging to achieve, and it’s not for free. What agent’s attitude works the best? How to meet SLA faster and manage tickets in large scale organizations? Find out the essence of a perfect customer support based on use-cases and success stories. Learn how to switch from ‘’out-of-the-box’' to a self-service portal and how to prepare agents’ teams to work with customers in the most effective way.
Kate Pawlak
Chief Product Officer & co-founder @ Appsvio
Chris Skoropada
CEO & co-founder @ Appsvio
How to create outstanding customer support experience
Outstanding customer support experience is challenging to achieve, and it’s not for free. What agent’s attitude works the best? How to meet SLA faster and manage tickets in large scale organizations? Find out the essence of a perfect customer support based on use-cases and success stories. Learn how to switch from ‘’out-of-the-box’' to a self-service portal and how to prepare agents’ teams to work with customers in the most effective way.
Tim Böhmer
Sales Consultant @ Seibert Media
Tobias Pfeifer
Marketing Manager @ Seibert Media
FOMO - Fear Of Missing Out
Let us explore the concept FOMO and its relevance in today's digitalized and networked world, particularly in companies. Employees often experience FOMO due to the multitude of communication channels within organizations. This information overload can lead to stress, reduced productivity, and difficulty in switching off after work. In our talk we want to show how to deal with FOMO and how tools and techniques make it so that overload and information sharing are not a problem.
Tim Böhmer
Sales Consultant @ Seibert Media
Tobias Pfeifer
Marketing Manager @ Seibert Media
FOMO - Fear Of Missing Out
Let us explore the concept FOMO and its relevance in today's digitalized and networked world, particularly in companies. Employees often experience FOMO due to the multitude of communication channels within organizations. This information overload can lead to stress, reduced productivity, and difficulty in switching off after work. In our talk we want to show how to deal with FOMO and how tools and techniques make it so that overload and information sharing are not a problem.
Zane Baranovska
Customer Support Consultant @ EazyBI
Gerda Grantina
Customer Support Consultant @ EazyBI
Version Readiness Dashboards: how to stay on track and ensure timely completion
From data overload to actionable decisions! Join our presentation to see how version readiness dashboards can streamline your project tracking. In a live demo we'll showcase how to turn real-world data into meaningful insights with eazyBI.
Zane Baranovska
Customer Support Consultant @ EazyBI
Gerda Grantina
Customer Support Consultant @ EazyBI
Version Readiness Dashboards: how to stay on track and ensure timely completion
From data overload to actionable decisions! Join our presentation to see how version readiness dashboards can streamline your project tracking. In a live demo we'll showcase how to turn real-world data into meaningful insights with eazyBI.
Ostap Zaishlyi
Sr. Product Manager @ Reliex
Elevating your planning in Jira with ActivityTimeline and Advanced Roadmaps integration
Are you struggling with capacity planning for future projects? Join us to discover how ActivityTimeline's integration with Advanced Roadmaps enables precise forecasting and seamless sprint planning. We'll delve into a real-world customer case, highlighting how competency-based teams can be a game-changer for your organization. Don't miss out!
Ostap Zaishlyi
Sr. Product Manager @ Reliex
Elevating your planning in Jira with ActivityTimeline and Advanced Roadmaps integration
Are you struggling with capacity planning for future projects? Join us to discover how ActivityTimeline's integration with Advanced Roadmaps enables precise forecasting and seamless sprint planning. We'll delve into a real-world customer case, highlighting how competency-based teams can be a game-changer for your organization. Don't miss out!
Anastasia Bek
Product Marketing Manager @ Stiltsoft
Katerina Rudkovskaya
Product Customer Success Engineer @ Stiltsoft
Task reporting and management system in confluence
The talk will showcase the Confluence system, that helps you ace your daily tasks by:
- Unlocking opportunities of Confluence tables, labels, Page Properties, Page Properties Report macros
- Elevating the native features with dynamic statuses and dates directly in the view mode with help of Handy Macros for Confluence App
- Filter, categorize, group, visualize table data with Table Filter and Charts for Confluence app
By the time the talk is over, you’ll have the knowledge, tools, and insights needed to build a task management system that drives the results and tells the story with its data.
Anastasia Bek
Product Marketing Manager @ Stiltsoft
Katerina Rudkovskaya
Product Customer Success Engineer @ Stiltsoft
Task reporting and management system in confluence
The talk will showcase the Confluence system, that helps you ace your daily tasks by:
- Unlocking opportunities of Confluence tables, labels, Page Properties, Page Properties Report macros
- Elevating the native features with dynamic statuses and dates directly in the view mode with help of Handy Macros for Confluence App
- Filter, categorize, group, visualize table data with Table Filter and Charts for Confluence app
By the time the talk is over, you’ll have the knowledge, tools, and insights needed to build a task management system that drives the results and tells the story with its data.
Dmytro Yarmak
OKR Expert & Coach @ Oboard
Implementing OKRs: Lessons Learned from companies in different industries
Implementing OKRs can be a challenging process, and companies in different industries face unique challenges and opportunities when adopting the methodology. However, there are some key elements that are critical to the success of OKRs implementation, regardless of the industry. In our talk we will look at tips and tricks based on lessons learned from companies that have successfully implemented OKRs.
Dmytro Yarmak
OKR Expert & Coach @ Oboard
Implementing OKRs: Lessons Learned from companies in different industries
Implementing OKRs can be a challenging process, and companies in different industries face unique challenges and opportunities when adopting the methodology. However, there are some key elements that are critical to the success of OKRs implementation, regardless of the industry. In our talk we will look at tips and tricks based on lessons learned from companies that have successfully implemented OKRs.
Michaela Mayer
Partner Manager @ K15t
Wisdom & Tactics: How Our Team Successfully Migrated Two Thousand Pages of Documentation to the Cloud
What does it mean for a company with over a thousand internal Confluence document pages and multiple third-party apps when transitioning from on-premise to the cloud?
To gain a deeper understanding of the challenges users encounter, the K15t team recently migrated its own documentation to the cloud. This enlightening presentation showcases several best practices for migrating to Confluence Cloud, while also demonstrating how this transition has sparked K15t to reconsider its existing concepts in novel and innovative ways.
Michaela Mayer
Partner Manager @ K15t
Wisdom & Tactics: How Our Team Successfully Migrated Two Thousand Pages of Documentation to the Cloud
What does it mean for a company with over a thousand internal Confluence document pages and multiple third-party apps when transitioning from on-premise to the cloud?
To gain a deeper understanding of the challenges users encounter, the K15t team recently migrated its own documentation to the cloud. This enlightening presentation showcases several best practices for migrating to Confluence Cloud, while also demonstrating how this transition has sparked K15t to reconsider its existing concepts in novel and innovative ways.
Phil Fox
Principal Customer Succes Advocate @ Adaptavist
Is your Jira clean enough?
Welcome to the ultimate solution for all your Jira needs! Tired of getting tangled in the labyrinth of tickets and issues? Fret no more, as we’ve got the perfect remedy to streamline your Jira experience and catapult team productivity to thrilling new heights! We will demonstrate how to go beyond basic best practices by embracing the power of a tidy Jira. A clean Jira means a clear mind, and we want to provide solutions that empower teams everywhere to revitalise their workflows and see their productivity soar to exhilarating new levels. Bid farewell to wasted data on dormant projects and welcome an era of optimal efficiency and resource management. We’ll provide guidance on how to revolutionise the way confidential information is stored, ensuring it’s locked down securely yet easily accessible when needed!The future of Jira management is here; it’s time to take the first step.
Phil Fox
Principal Customer Succes Advocate @ Adaptavist
Is your Jira clean enough?
Welcome to the ultimate solution for all your Jira needs! Tired of getting tangled in the labyrinth of tickets and issues? Fret no more, as we’ve got the perfect remedy to streamline your Jira experience and catapult team productivity to thrilling new heights! We will demonstrate how to go beyond basic best practices by embracing the power of a tidy Jira. A clean Jira means a clear mind, and we want to provide solutions that empower teams everywhere to revitalise their workflows and see their productivity soar to exhilarating new levels. Bid farewell to wasted data on dormant projects and welcome an era of optimal efficiency and resource management. We’ll provide guidance on how to revolutionise the way confidential information is stored, ensuring it’s locked down securely yet easily accessible when needed!The future of Jira management is here; it’s time to take the first step.
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