ACA Antwerp 2
Project Methodology

No black box approach. You see what we see.

We believe in short feedback loops, shared ownership and real conversations. From product owners to developers, from usability experts to technical leads, the right people are always involved at the right time.

Project Methodology

No black box approach. You see what we see.

We believe in short feedback loops, shared ownership and real conversations. From product owners to developers, from usability experts to technical leads, the right people are always involved at the right time.

Project Methodology - ACA Group

How we work

At ACA, we don’t build software for the sake of it. We build to solve real problems, for real people. That’s our starting point. Every idea is tested. Every decision is made with outcomes in mind. We focus on learning fast, staying flexible, and always building with purpose.

Our methodology supports the full product journey, from first idea to live solution. It’s built on collaboration, transparency and adaptability. Whether we take care of everything or just one phase, our approach always stays focused on delivering value.

 

 

Defining the why, before the what
We start by exploring what success looks like. Together, we define the product vision, the goals and the opportunities that matter most. This becomes a roadmap to guide the rest of the process.

Outcome of this phase
A clear direction, shared goals, and a prioritised list of opportunities.

What makes our approach work

We’ve refined our way of working over many years.
These are the principles we keep coming back to because they consistently help teams move forward and deliver real results.

 

Our approach isn’t about enforcing process. It’s about creating real impact together. We don’t build features because we have to, we build what truly matters, for both users and the organisation.

"Our approach isn’t about enforcing process. It’s about creating real impact together. We don’t build features because we have to, we build what truly matters, for both users and the organisation."
Stijn Van den Enden
CIO / CTO
Stijn Van den EndenCIO / CTO
Stijn Van den Enden - CIO/CTO ACA Group

Let’s build something that works

 

CM, a Belgian health insurer, migrated its Atlassian environment from Data Center to Cloud, with integration into Azure Entra ID as a requirement. The technical integration through Atlassian Guard was easy to set up. The real challenge was operational: deciding in which platform licences, groups and permissions are managed. ACA Group listed the decisions to make, guided and advised CM, and made sure all stakeholders were informed and aligned. The result: licences managed in Azure Entra ID, permissions in Atlassian groups, and an enterprise-grade identity and security solution with clearly defined roles and responsibilities.

CM
CM Christelijke Mutualiteit logo

Jessa Ziekenhuis, a hospital in the healthcare sector, was struggling with C2M: outdated Electronic Health Records software with rising maintenance costs, growing unavailability and a stalled feature backlog. Together with ACA Group, the hospital built GEMS (Global Electronic Medical System) on the ACA Platform, with a joint development team and a strong focus on UX. After a phased rollout, GEMS fully replaced C2M by March 2018. It now serves about 2,500 users every day, with fast response times and no unplanned downtime.

Two Jessa Ziekenhuis care providers wearing face shields and protective gowns
Jessa Ziekenhuis logo

When Stellantis  inherited an outdated Jira Server environment, simply moving everything to the cloud was not the answer. Years of duplicate fields, inconsistent workflows and legacy configuration would have moved with it. They wanted something better: a clean Jira Cloud environment without losing years of valuable history or disrupting its teams.

Together with ACA Group and Exalate, Stellantis migrated around 150.000 Jira issues in just 25 days, while cleaning up and restructuring its data along the way. 

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Stellantis logo