Collaboration & project management

Atlassian implementation & consulting

Design, implement, and optimize Atlassian tools tailored to your organization. From implementation and optimization to license management and long-term support.

Talk to us
Talk to us
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Why Atlassian setups often fall short ❌

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Overcomplicated setups

Your Atlassian environment has grown over time, with too many configurations, custom fields, and exceptions. eger

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Workflows that don’t reflect reality

Processes in Jira or Confluence don’t match how your teams actually work.

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Tool sprawl and inconsistency

Different teams use Atlassian tools in different ways, without clear standards.

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Lower user adoption

Users don’t fully understand or trust the setup.

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No clear governance

There is no ownership or structure to keep the environment scalable over time.

What we help you implement with Atlassian ✅

From implementation to optimization, every step is focused on making your environment clearer, simpler and more effective in daily use.

  • Jira and Confluence implementation
  • Jira Service Management (ITSM & ESM) setups
  • Workflow and process design
  • Atlassian Marketplace apps and integrations
  • Health checks and optimization
  • License management and optimization
  • Technical and functional support
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A tailored approach to your
Atlassian implementation

No two organizations work the same way, so no two Atlassian setups should either. 

We combine business understanding with technical expertise to design solutions that fit your processes, your teams, and your goals. From workshops and analysis to implementation and aftercare, we support you every step of the way.

1. Discover & analyze

We start by understanding your current setup, challenges, and goals through workshops and analysis.

Outcome: clear insights and aligned priorities

2. Design your solution

We translate your needs into workflows, structures, and configurations tailored to your organization.

Outcome: a solution that fits how your teams actually work

3. Implement & configure

We configure your Atlassian tools based on best practices and your specific requirements.

Outcome: a scalable and structured environment

4. Optimize & support

We provide training, perform health checks, and offer ongoing support to ensure long-term success.

Outcome: continuous improvement and confident users

Real results. Happy Atlassian customers.

Check out all our cases
Check out all our cases

Ready to get more out of Atlassian?

Build an environment that supports how your teams actually work.
Contact us and Katrien is happy to help you with all your questions! 

Katrien Gistelinck

Ready to get more out of Atlassian?

Build an environment that supports how your teams actually work.
Contact us and Katrien is happy to help you with all your questions! 

Katrien Gistelinck

Ready to get more out of Atlassian?

Build an environment that supports how your teams actually work.
Contact us and Katrien is happy to help you with all your questions! 

Katrien Gistelinck

Ready to get more out of Atlassian?

Build an environment that supports how your teams actually work.
Contact us and Katrien is happy to help you with all your questions! 

Katrien Gistelinck

Implementation & consulting FAQ

How do I know if my Atlassian setup needs improvement?

If your Jira or Confluence setup feels complex, requires workarounds, or adoption is low, it’s often a sign your environment needs improvement. A structured review can help simplify your setup and align it with how your teams actually work.

Does ACA Group only help with new Atlassian implementations?

No. You can get support whether you're starting from scratch, migrating to Atlassian Cloud, or optimizing an existing environment. Improving an existing setup often delivers quick wins without starting over.

What does Atlassian implementation and consulting include?

It typically includes workshops, process analysis, solution design, configuration, and optimization. It can also include training, health checks, and ongoing technical and functional support.

How long does an Atlassian implementation or optimization take?

This depends on your goals and complexity. Smaller improvements can take a few weeks, while larger implementations or transformations take longer. A tailored approach helps define a realistic timeline.

Do you also provide Atlassian training for our teams?

Yes. Training is an important part of successful adoption. You can get role-based training to help your teams use Jira, Confluence, and other tools effectively in their daily work.