MLOZ, a healthcare organization, needed to modernize its outdated IT service desk to improve support efficiency and security. ACA Group implemented ASK Service Desk based on Jira Service Management, including a self-service portal, system integrations, and real-time reporting. This ITSM solution reduces response times, improves operational efficiency, and provides a secure, scalable platform for delivering high-quality IT support.

Livlina, operating in the pharmaceutical supply chain sector, needed to manage complex reporting requirements and gain real-time customer insights but relied on manual, error-prone data processes. ACA Group implemented a cloud-based data platform using Power BI to automate reporting and centralize data management. This solution improves data accuracy, enables real-time analytics, and provides a scalable foundation for efficient, future-proof data-driven operations.

Attentia, a provider in the HR and wellbeing services sector, needed to improve its customer journey and online presence but faced challenges with fragmented digital platforms. ACA Group developed a unified, future-proof website by consolidating multiple systems into one platform. This integrated web solution enhances the #OneAttentia experience, enabling customers to easily access services while improving operational efficiency, brand consistency, and digital engagement.