The Woningpas, a digital platform in the public real estate and housing sector, needed to evolve from a static information repository into a system that provides personalized advice. The challenge was to add automated, tailored recommendations without disrupting the existing architecture. An additional module was developed to extend the platform’s functionality. This resulted in a data-driven solution that delivers customized insights, improving user guidance and the overall value of the platform.

Artevelde University of Applied Sciences, a higher education institution, struggled with fragmented communication across multiple platforms for over 15,000 students and 1,300 staff members. The challenge was to centralize information and improve the student experience. In partnership with ACA Group, a mobile app was developed to streamline communication, featuring personalized dashboards and real-time updates. This resulted in improved information access, higher engagement, and a more connected campus experience.

Ketnet, a public media brand in the broadcasting and digital media sector, needed to revamp its fragmented ecosystem of apps and websites. The challenge was to define a clear product vision and improve user engagement for a young audience. Using Design Thinking, user research, and iterative development, a unified digital platform was created. This resulted in a data-driven ecosystem that continuously evolves based on user feedback, improving engagement and long-term scalability.

The Vlaams Energieagentschap (VEA) , a public sector organization in the energy industry, wanted to provide citizens with clear insights into the energy efficiency of their homes. The challenge was to simplify complex calculations into an accessible digital tool. A user-friendly web application was developed to calculate home energy performance. This resulted in improved digital public services and increased citizen engagement in energy efficiency.

Energie.be, an online energy provider in the utilities sector, needed a scalable digital platform to support transparent pricing and seamless integration with external referral channels. ACA Group developed a high-performing website with system integrations to enable end-to-end digital customer journeys. This web solution improves user experience, supports lead generation through referrals, and enables efficient online operations aligned with Energie.be’s transparent business model.

Energie.be, an energy provider in the utilities sector, wanted to help customers better understand and optimize their energy contracts but lacked a simple comparison tool. ACA Group developed the Tariefcheck, a web-based calculator that analyzes usage data to estimate potential savings. This digital solution improves customer insight, simplifies tariff comparison, and increases engagement by enabling users to quickly identify savings of up to €1,000 per year.

Springer Nature, a global academic publishing company, needed to replace Microsoft SharePoint with a more cost-effective and integrated collaboration platform. ACA Group led the migration to Liferay DXP, designing a structured intranet with department-specific subsites, a custom migration interface, and the SimpleEdit plugin for document management. This enterprise collaboration solution improves content management, reduces costs, and enhances usability through a flexible, scalable digital workplace platform.

Agentschap Natuur en Bos (ANB), a public sector environmental agency, needed a more efficient and transparent IT support system but relied on fragmented processes. ACA Group implemented a centralized IT service management (ITSM) solution using Jira Service Management, including asset management and reporting capabilities. This integrated service desk platform streamlines support workflows, improves cross-department collaboration, and increases efficiency while enabling users to resolve issues more independently.