ACA Group is a Belgian technology company with 260+ professionals and more than 10 years of experience with hospitals, health insurance funds and social secretariats. As your local partner for digital value acceleration and operational excellence, we connect processes, data and cloud so your teams can focus on patients, members and clients.
ACA Group is a Belgian technology company with 260+ professionals and more than 10 years of experience with hospitals, health insurance funds and social secretariats. As your local partner for digital value acceleration and operational excellence, we connect processes, data and cloud so your teams can focus on patients, members and clients.
Patient, member and payroll flows pass through several departments and systems. Every manual handover costs time and creates room for errors.
You collect more data than ever, but reports are still built by hand and the figures are often outdated by the time they are discussed.
NIS2 and ISO 27001 demand secure and sustainable hosting, including a disaster recovery plan in another European cloud, a private cloud or on premises.
Repetitive maintenance work leaves little time for the digital renewal your organisation needs.
MLOZ, a healthcare organization, needed to modernize its outdated IT service desk to improve support efficiency and security. ACA Group implemented ASK Service Desk based on Jira Service Management, including a self-service portal, system integrations, and real-time reporting. This ITSM solution reduces response times, improves operational efficiency, and provides a secure, scalable platform for delivering high-quality IT support.
Aqtor!, a provider of orthopedic and mobility aids in the healthcare sector, faced inefficiencies in appointment management that impacted operational productivity and patient experience. ACA Group implemented Planit, a digital planning and scheduling system, to streamline appointment workflows and optimize resource allocation. This solution reduces administrative workload, improves care quality, and increases customer satisfaction by enabling faster, more efficient patient service.
Attentia, a provider in the HR and wellbeing services sector, needed to improve its customer journey and online presence but faced challenges with fragmented digital platforms. ACA Group developed a unified, future-proof website by consolidating multiple systems into one platform. This integrated web solution enhances the #OneAttentia experience, enabling customers to easily access services while improving operational efficiency, brand consistency, and digital engagement.
Liantis, a provider of HR and business support services, needed to migrate its on-premise Atlassian tools to a more scalable and reliable infrastructure. ACA Group implemented a cloud migration to AWS, using Kubernetes to enable container orchestration and auto-scaling. This cloud solution ensures high availability of over 99.9%, improves system scalability, and reduces infrastructure management overhead while supporting continuous service delivery.
EMVI, a technology provider focused on accessibility solutions, aimed to support visually impaired individuals but faced challenges in delivering real-time environmental interpretation. The company developed an AI-powered mobile app that uses computer vision to provide live visual assistance, including navigation support and emotion recognition. This solution improves accessibility, enhances user independence, and enables safer interaction with both physical environments and digital content.
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